Terms of service


Last Updated: July 20, 2026

Welcome to MOXXMIT TECHNOLOGY'S ("MOXXMIT", "we", "our", or "us"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services available through moxxmit.in.

By accessing our website or placing an order, you agree to comply with these Terms. If you do not agree, please do not use our website or services.


1. Eligibility

By using our website, you confirm that:

  • You are at least 18 years of age, or you are using the website under the supervision of a parent or legal guardian.
  • All information provided by you is accurate, complete, and up to date.
  • You are legally capable of entering into a binding agreement.

2. Products

We make every effort to ensure that product descriptions, specifications, pricing, and images are accurate.

However:

  • Product images are for illustration purposes only.
  • Actual product color, packaging, branding, or appearance may vary slightly depending on lighting, manufacturing updates, or your device display.
  • We reserve the right to modify product specifications, pricing, or availability without prior notice.

3. Orders & Acceptance

Placing an order on our website does not guarantee acceptance.

MOXXMIT reserves the right to:

  • Accept or reject any order.
  • Cancel orders suspected of fraud or unauthorized activity.
  • Limit product quantities.
  • Refuse service to anyone at our sole discretion.

If an order is cancelled after payment has been received, the amount will be refunded to the original payment method.


4. Pricing & Payments

All prices displayed on our website are in Indian Rupees (INR).

Prices may change without prior notice.

Payments are securely processed through trusted payment gateway providers.

We do not store your debit card, credit card, CVV, UPI PIN, or banking credentials.


5. Shipping & Delivery

Shipping is governed by our Shipping Policy.

Delivery timelines displayed on our website are estimates only.

Unexpected delays caused by:

  • Courier partners
  • Weather conditions
  • Public holidays
  • Government restrictions
  • Natural disasters
  • High order volumes

are beyond our control.


6. Order Cancellation

Orders can only be cancelled before dispatch.

Once shipped, cancellation requests cannot be accepted.

Customers may request a return only if the order qualifies under our Return & Refund Policy.


7. Returns, Replacements & Refunds

Returns and replacements are governed by our Return & Refund Policy.

To request a return or replacement:

Website → Home Page → Footer → Return & Replacement

Customers must submit the required details through the return request form or contact our support team.


8. Mandatory Unboxing Video

To protect both customers and MOXXMIT from fraudulent claims, a continuous, unedited unboxing video is mandatory for claims involving:

  • Damaged products
  • Wrong products
  • Missing items
  • Missing accessories
  • Manufacturing defects noticed upon opening

The video must clearly show:

  • The sealed package before opening.
  • The shipping label.
  • The complete unboxing process without pauses or edits.
  • The product and all accessories received.

Claims submitted without a valid unboxing video may not be eligible for a refund or replacement.


9. Customer Responsibilities

Customers agree to:

  • Provide accurate billing and shipping information.
  • Keep account credentials secure.
  • Use the website lawfully.
  • Not misuse or attempt to interfere with website operations.

MOXXMIT is not responsible for delivery failures caused by incorrect addresses or incorrect contact information provided by customers.


10. Intellectual Property

All content available on this website, including but not limited to:

  • MOXXMIT name
  • Logo
  • Product images
  • Videos
  • Graphics
  • Icons
  • Website design
  • Text
  • Product descriptions

is the intellectual property of MOXXMIT or its licensors.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without our prior written permission.

11. Prohibited Activities

While using our website, you agree not to:

  • Use the website for any unlawful or fraudulent purpose.
  • Upload or transmit viruses, malware, or harmful code.
  • Attempt to gain unauthorized access to our systems or customer data.
  • Copy, scrape, reproduce, or distribute any website content without written permission.
  • Interfere with the operation, security, or performance of the website.
  • Impersonate another individual or provide false information.

MOXXMIT reserves the right to suspend or terminate access to users who violate these Terms.


12. Third-Party Services

Our website may contain links to third-party websites or services, including payment gateways, courier partners, and other external platforms.

We are not responsible for the content, policies, or practices of any third-party websites. Your use of such services is subject to their respective terms and policies.


13. Intellectual Property Rights

All trademarks, logos, product names, website content, images, videos, graphics, icons, and other materials displayed on this website are the property of MOXXMIT TECHNOLOGY'S or their respective owners.

Unauthorized copying, reproduction, modification, distribution, or commercial use of any content without prior written permission is strictly prohibited.


14. Disclaimer

We strive to ensure that all information on our website is accurate and up to date.

However, we do not guarantee that:

  • Product descriptions are free from typographical errors.
  • The website will always operate without interruption.
  • The website will always be free from technical issues or temporary downtime.

We reserve the right to correct errors, update information, or modify product details without prior notice.


15. Limitation of Liability

To the maximum extent permitted under applicable law, MOXXMIT shall not be liable for:

  • Indirect or consequential losses.
  • Delays caused by courier partners or circumstances beyond our control.
  • Losses arising from incorrect information provided by customers.
  • Temporary website interruptions or technical failures.
  • Misuse of products contrary to their intended purpose.

Nothing in these Terms limits any consumer rights that cannot legally be excluded under applicable Indian law.


16. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

By using our website, you agree to our Privacy Policy.


17. Changes to These Terms

MOXXMIT may update these Terms of Service from time to time to reflect changes in our business, website functionality, or applicable laws.

The revised Terms will be published on this page with an updated Last Updated date. Continued use of the website after such updates constitutes your acceptance of the revised Terms.


18. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or purchases made through it shall be subject to the exclusive jurisdiction of the competent courts in Mumbai, Maharashtra, India.


19. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

MOXXMIT TECHNOLOGY'S

Email: support@moxxmit.in

Phone: +91 81285 34875

Registered Address:

Shop No. 117, 1st Floor, The Platinum Mall,
Rubberwala, Pathe Bapurao Marg,
Grant Road (E), Mumbai – 400004, Maharashtra, India.